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Our Strategy & Success Factors

Our Strategy

getsix® places great emphasis on Integrity, Transparency, Teamwork, Accountability, Ethics and most importantly customer focus, which form the DNA of our company.

At getsix®, our philosophy and attitude of ‘customer first’ ensures adherence to best practices by our employees to produce optimum value for our customers, through innovations and a great level of customer engagement. Through our long-standing engagements, we have transformed organisations by reducing their operating costs continually and contributing effectively with industry expertise across various domains.

Compliance, process accuracy, quality management, scalability, redundancy, our business model through innovation and technology embracement and our ‘Business Excellence Framework’ are getsix® distinct value advantages. These critical value advantages have enabled getsix® to form and maintain satisfying long-term client relationships. getsix® continually strives to deliver beyond customer expectations through technology-centric process optimisation and continual knowledge enhancement.

getsix® has factored in 3 key elements in its strategy to grow the business:

a) Experience

  • Integration with enterprise applications;
  • Strive to enhance customer experience;
  • Constantly challenge delivery models by leveraging Kaizen, Lean & Six-Sigma Methodologies to enhance value;
  • Leverage extensive experience and IT competency to support business excellence initiatives to benefit customers.

b) Quality:

  • Strive for highest quality of deliverables;
  • Build global class delivery platforms to support service delivery;
  • Periodic benchmarking against global standards through certifications such as ISO 9001:2015 & ISO 27001:2013;
  • Build and nurture world class talent pool to support service delivery.

c) Flexibility:

  • Understand customer need and be flexible on partnership models;
  • Adapt to any technology prescribed by customers;
  • Collaborate with customers to enhance value.

Our success factors:

  1. Highly qualified employees with excellent knowledge of foreign languages;
  2. Use of the very latest software and hardware technology solutions;
  3. Clear internal processes linked to effective quality management (ISO 9001:2015);
  4. All significant business services, interacting with our outsourcing services (One-Stop-Shop);
  5. Strategic partnerships and co-operations;
  6. Highest standards of responsiveness and accuracy of reports, delivered always on time;
  7. Flexible, retrievable and innovative services;
  8. Transparent and verifiable accounts.

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