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KOFAX Software Solutions
Organisations today must deal with a vast amount of incoming information from many different sources. Efficient, automated business processes are critical to managing it, improving productivity and serving customer needs. But getting there can be a challenge. Each step may contain internally and externally generated information combined with human interactions and decisions that can cause processing delays, introduce potential for error and pose a compliance risk.
Kofax overcomes these challenges through capture enabled BPM solutions, a powerful combination of:
- Information Capture – Enabling organisations to reduce labour intensive processes by capturing all types of content for automatic classification, extraction, validation and delivery into applications, processes and repositories;
- Business Process Management (BPM) – A way of looking at and controlling business process, and combining technology and management discipline to improve how work is done for greater efficiency;
- Dynamic Case Management – A collaborative and information-intensive process driven by outside events requiring incremental and progressive responses human judgment and co-ordination.
Capture Enabled BPM Benefits:
- Reduces costs;
- Creates more agile and adaptable processes;
- Automates and speeds processing;
- Improves customer service;
- Enhances regulatory compliance;
- Provides 12-18 month ROI;
- Reduces errors and improves information quality;
- Increases productivity and efficiency;
- Speeds exceptions resolution;
- Increases transparency into business processes and performance;
- Improves integration between document management and CRM/case management.
