/ Quality Management

Client survey results 2013

Date21 Jun 2013

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We would like to thank all of You, who so willingly and in such a great number responded to our client satisfaction survey. The feedback and comments of our clients – and many of You have been with us for some years already – is undeniably crucial to us. In order to deliver high quality service, we need to subject our operations to regular review. Who could do that better than our clients? Please find attached the evaluation summary and the results of the our “Client survey 2013”.

Customer Survey 2013 results

The score of 4,73 points from the highest point value of 5 confirms our efforts in providing the clients with a professional service. This high score encourages us to improve in particular areas of our activities.

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