getsix® ‘Client Service Teams’ provide both a structure and a process for facilitating this alignment of interests. They focus our Group on results-oriented efforts that identify and satisfy our client needs and requirements, enhancing client service, and solidifying client relationships. They also help us realise our investment in client service survey’s by providing a forum for the feedback which getsix® receives.
As our team members’ knowledge of our clients deepens, unforeseen service opportunities can often surface. getsix® recognises the power of client satisfaction in cultivating and retaining clients, and the vital role that client service teams play in increasing that satisfaction. In addition, strengthening and expanding client relationships is a critical tool for improving our financial performance, and client service teams foster enduring relationships.